What is how to cancel xfinity?

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Cancelling Your Xfinity Service

Cancelling your Xfinity service requires several steps. Be aware of potential fees and required equipment returns. Here's a breakdown:

  • Before You Cancel:

    • Consider Alternatives: Before fully cancelling, explore options like downgrading your service to a cheaper plan. See if any deals or promotions are available that might suit your needs.
    • Check Your Contract: Review your Xfinity agreement for early termination fees (Early%20Termination%20Fees). Knowing if you'll incur charges is crucial.
    • Find a New Provider: Have a replacement internet, cable, or phone provider lined up (New%20Provider) to avoid being without service.
    • Back Up Important Information: Download emails, voicemails, or any other data stored through Xfinity services before cancelling.
  • How to Cancel:

    • Contact Xfinity Directly: You must contact Xfinity to cancel. You can do this primarily in two ways:

      • Phone: Call 1-800-XFINITY (1-800-934-6489). Be prepared for potential wait times and sales pitches to keep your service.

      • In Person: Visit an Xfinity store. Find the nearest store using the Xfinity website.

      • Online Chat: Sometimes Xfinity provides an online chat option for cancellations, although this is not always available. Check the Xfinity website.

    • Cancellation Confirmation: Obtain written confirmation (Cancellation%20Confirmation) of your cancellation. This confirmation should include the cancellation date and any applicable fees.

    • Be Firm: Be clear and firm with the representative that you want to cancel your service.

  • Returning Equipment:

    • Return All Equipment: You are responsible for returning all Xfinity equipment, such as modems, routers, and cable boxes (Returning%20Equipment). Failure to return equipment will result in charges.
    • Packing: Carefully pack the equipment.
    • Return Methods:
      • Xfinity Store: Return the equipment to an Xfinity store.
      • UPS Store: Take your equipment to a UPS Store. Xfinity often provides prepaid shipping labels.
    • Obtain a Receipt: Get a receipt as proof that you returned the equipment (Equipment%20Receipt).
  • Final Bill:

    • Review Your Final Bill: Carefully review your final bill (Final%20Bill) for any unexpected charges.
    • Address Discrepancies: Contact Xfinity immediately if you find any errors on your final bill.